New England Demand Response

New England businesses reduce energy spend and earn money with Enel North America – discover how to layer ISO New England and local utility programs to boost earnings and maximize value

Enel helps hundreds of organizations throughout New England earn money, save on energy costs, and mitigate carbon emissions with participation in grid operator and utility demand response programs. Our deep well of market expertise provides the tools and guidance today’s businesses need to maximize their demand response earning potential. With Enel, participating in demand response has never been easier.

Get the most out of demand response in New England – choose from multiple demand response programs in the region, which can be stacked to earn more revenue. In addition to the 30-minute program offered through the grid operator, ISO New England (ISO-NE), local utilities offer their own programs to their customers – participating utilities include Cape Light Compact, Eversource, Liberty Utilities, National Grid, Rhode Island Energy, and United Illuminating. Enel can work with you to help you maximize your opportunity. Learn how you can earn payments for temporarily reducing energy consumption, what options are available in New England, and more.

New England Demand Response territory map

New England demand response program options

New England’s grid operator, ISO New England (ISO-NE) ensures reliability of the electricity grid through a forward capacity market. Their 30-minute capacity program helps ensure reliability of the ISO-NE grid. This program is available to all organizations that fall within ISO-NE’s territory.

Boost your demand response earnings and maximize value from participation in the market by layering ISO-NE and local utility programs. Participating utilities include Cape Light Compact, Eversource, Liberty Utilities, National Grid, Rhode Island Energy, and United Illuminating. Your participation in multiple programs supports all types of grid emergencies, whether they are local or grid-wide. By enrolling the same facility in multiple demand response programs, you can exponentially increase your revenue potential – especially when you participate in fast-response programs like Daily Dispatch.

	ISO-NE 30-Minute Demand Response	Utility Demand Response	ISO-NE ICAP Management
Program description	Capacity program that ensures reliability of the ISO-NE grid	Peak shaving programs that are dispatched based on day-ahead forecast	Peak shaving has the added benefit of reducing ICAP charges
Availability	Available to customers within the Independent System Operator of New England (ISO-NE) territory	Available to customers of Cape Light Compact, Eversource, Liberty Utilities, National Grid, Rhode Island Energy, and United Illuminating	Available to customers within the Independent System Operator of New England (ISO-NE) territory
Program period and hours	Jun 1 – May 31, 24x7x365 Summer: Jun – Nov, Apr – May Winter: Dec – Mar	Summer: Jun – Sep, 3 PM – 8 PM ET Winter (if in MA): Dec – Mar, 3 PM – 9 PM ET United Illuminating is a year-round program	Summer: May – Sep, 12 PM – 7 PM ET
Lead time	30-minute advance notice	Day-ahead notice	Day-ahead notice
Payments	Capacity payments for being on stand-by and energy payments for dispatch performance	Capacity payments for being on stand-by	On-bill savings are realized during the next delivery year for reductions in Capacity Tag (no shared savings with Enel)

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New England demand response program FAQs

Demand response provides a no-risk, no-cost opportunity for commercial, institutional, and industrial organizations in New England to earn money and drive energy savings while helping to maintain reliable electricity throughout the region. Participants in New England earn recurring capacity payments for agreeing to curtail electricity consumption in response to abnormally high electricity demand and additional energy payments based on their performance during dispatches.

Maximize payments to your bottom line: Enel manages your participation from start to finish, ensuring you earn the highest possible financial reward. Since 2015, our customers have earned more than $1.325 billion in payments.
Reduce energy costs today: Avoid costly peak demand spikes, monitor energy usage trends over time, and spot opportunities to better manage energy costs with our real-time energy intelligence software.
Support your community: Your participation helps maintain reliable electricity throughout New England and provides a clean, cost-effective alternative to building new power plants in the community.

Enel makes participation easy. We take care of the complex details so you can stay focused on running your business.

Our local experts work with you to identify your energy reduction potential and create a strategy that delivers maximum value with minimum impact on your operations. We outline these measures in a detailed energy reduction plan.
We install necessary metering devices at your facility to establish communication with our Network Operations Center (NOC), so we can monitor your energy consumption levels in real-time.
Enel simulates a demand response dispatch to ensure that you are comfortable with your energy reduction plan. At any time during a dispatch, you can log in to the app to view your performance in real-time.
Your site is then enrolled and ready to respond if and when a dispatch begins. Throughout the process, we fully manage enrollment, measurement, verification, and payments on your behalf.

Notification: When your local utility or ISO-NE anticipates the need for support, they dispatch the Enel network into action. Enel will notify you via email, phone, or SMS informing you when the dispatch will begin.
Response: At the start of the dispatch, your facility will reduce its electricity usage according to your pre-determined energy reduction plan – either manually, or automatically through the NOC.
Support: Before, during, and after a dispatch, our NOC remains in communication with your facility. Our staff is available 24x7x365, supporting you to ensure that you achieve the highest possible levels of performance and payments.

Enel has extensive experience creating reduction strategies that work within the operational limitations of a wide variety of facilities, including cold storage, manufacturers, food processors, universities, malls, office buildings and more.

Common reduction examples include:

Reduce non-essential lighting
Modify manufacturing processes
Adjust HVAC equipment
Dial back pumps
Change settings in industrial freezers

Our customers find that many energy-intensive processes can simply be shifted by a few hours to facilitate dispatch participation. Ask us about our experience working with customers like you.

Earn more revenue by participating in multiple programs
Reduce capacity charges on your electricity bill
Avoid costly price peaks when demand is at its highest

Daily Dispatch is a very lucrative utility program available in Connecticut, Massachusetts, and Rhode Island. From June through September, you can exponentially build on your existing demand response earnings by layering this program with ISO-NE and other utility programs. With Daily Dispatch participation, you can earn 7-10X more than what is currently offered in the capacity market.

Daily automation is recommended, given the frequency of events. Efficiency and automation are the keys to successful and lucrative participation in Daily Dispatch – and a Building Management System (BMS) is a game-changer. By building into your schedule how your operations can curtail, you can focus on your day-to-day while your BMS dispatches quickly and frequently to unlock a new revenue stream. Don’t have a BMS? With Enel’s innovative FlexUp solution, you can install a new BMS – or upgrade your current BMS – with no CapEx needed.

Our experts are standing by to speak with you about your organization’s demand response opportunity. Submit your information here to get a conversation started with our team.

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